ParlosaPrivacy policy
What Parlosa keeps about you, who else sees it, and how to delete it.
What we keep
Your account (an email address if you save your progress, otherwise an anonymous guest account), your learning progress, notes, saved words, chats with characters, coins and purchases. It is stored with Supabase, our database provider, in the EU (Ireland).
Your voice
Voice recordings are kept only on your phone and are removed when you sign out. To understand what you say, your phone’s speech recognition turns it into text; on iPhone this may use Apple’s servers, under Apple’s privacy policy.
AI
Characters and the tutor are written by an AI model. When you chat, check a sentence or open a word, the text involved (and short facts a character remembers about you) is sent through Cloudflare’s AI Gateway to the AI model provider that answers. Only with your permission, asked the first time. It is used only to answer you, never for advertising.
Purchases
Coin packs are bought through Apple or Google; RevenueCat confirms them so your coins are credited. We never see your payment details.
What we don’t do
No ads, no tracking across apps or websites, no selling or sharing your data for marketing.
Reports
If you report a character’s reply, that reply and your reason are kept so we can fix it. The report is kept after your account is deleted, without saying whose it was.
Your choices
Turn AI features off in the app under Settings → Privacy at any time. Delete your account in Settings → Account: your progress, notes, chats, saved words and coins are deleted for good. For anything else, contact us.
Who is responsible
Parlosa
Khazar district, Buzovna settlement
Baku AZ1000
Azerbaijan
[email protected]
Last updated 30 October 2026